FAQ
Questions, answered plainly
Clear answers about Kindpanel — what it organizes, what it never claims, and how pricing works.
What does this product do?
It helps you upload lab reports you already have, organize biomarkers, verify extracted values, track changes over time, and learn what common markers generally measure.
Is this medical advice or a diagnosis?
Information provided by this service is for educational and organizational purposes only and is not medical advice, diagnosis, or treatment.
Does a physician review my information?
No physician or other healthcare professional reviews your information as part of this consumer service.
How accurate is automated extraction?
Laboratory values are extracted using automated technology and may be incomplete or incorrect. Compare every extracted value with your original laboratory report before confirming it.
What do reference ranges mean here?
Reference ranges vary between laboratories and testing methods. When available, we display the range supplied on your source report.
What do trends mean?
Changes over time do not by themselves establish a diagnosis, improvement, worsening, or treatment need.
Can I use this in an emergency?
This service is not designed for emergencies. For a medical emergency, call 911 or seek immediate medical care.
What is included in Free vs Pro?
Free includes 1 lab upload and core organization. Pro (about $12/month or $99/year) unlocks unlimited uploads, longitudinal trends, visit question prep, notes, and reminders. See the pricing page for the current plan matrix.
Who can see my labs?
Your signed-in account is the primary access boundary. We do not market physician review of consumer uploads as part of this service. See Privacy and Security for more detail.
How do I get help?
Email support@kindpanel.com or visit the Support page. We cannot provide clinical advice by email.
Still stuck? Contact support or read the medical disclaimer.