FAQ
Frequently asked questions
Clear answers about Kind Panel — what it organizes, what it never claims, and how pricing works.
Product
Can I upload Quest or LabCorp lab reports?
Yes. Upload PDFs or photos of reports you already have from Quest, LabCorp, hospital labs, clinic portals, or other laboratories. You confirm each extracted value before it becomes part of your history.
What reference range do the charts use?
Reference ranges vary between laboratories and testing methods. When available, we display the range supplied on your source report.
Do I have to confirm extracted values?
Laboratory values are extracted using automated technology and may be incomplete or incorrect. Compare every extracted value with your original laboratory report before confirming it.
What does this product do?
It helps you upload lab reports you already have, organize biomarkers, verify extracted values, track changes over time, and learn what common markers generally measure.
What is included in Free vs Pro?
Free stores unlimited uploads but shows your most recent report in history. Pro (about $12/month or $99/year) unlocks your full lab history, longitudinal trends, visit question prep, notes, and reminders.
Free vs Pro at a glance
Illustrative| Feature | Free | Pro |
|---|---|---|
| Uploads stored | Unlimited | Unlimited |
| Visible in history | 1 report | Full history |
| Longitudinal trends | No | Yes |
| Data export | Yes | Yes |
Pro is about $12/month or $99/year. See pricing for details.
Medical boundaries
Is this medical advice or a diagnosis?
For reference only — not medical advice.
Does a physician review my information?
No physician reviews your information in this consumer service.
Data & privacy
Who can see my labs?
Your signed-in account is the primary access boundary. We do not market physician review of consumer uploads as part of this service.
Help & accuracy
How accurate is automated extraction?
Extracted values may contain errors — compare with your original report.
Automated processing disclosure
Confirm values
IllustrativeSource report
Extracted
- A1C5.4%✓
- LDL118 mg/dL✓
- Glucose92 mg/dL?
You verify every value — extraction can miss or misread fields.
What do reference ranges mean here?
Reference ranges vary between laboratories.
What do trends mean?
Changes over time do not by themselves establish a diagnosis.
Direction vs. meaning
IllustrativeTrends describe
Increased
5.4% → 5.8% between confirmed points
Decreased
118 → 102 mg/dL between confirmed points
Trends do not
- Establish a diagnosis
- Prove improvement or worsening
- Mean you need treatment
- Replace clinical judgment
How do I get help?
Email support@kindpanel.com or visit the Support page. We cannot provide clinical advice by email.